You're under a sink or up on a roof - you can't answer. So the customer hangs up and calls the next guy. We set up a system that texts them back automatically, before they ever get the chance.
Built for HVAC, plumbing, contractors, and electrical businesses
Email us: Hellonorth@northstar406.com
Almost nobody leaves a voicemail anymore. When a homeowner has water on the floor, they call down the list until somebody picks up. If you don't answer, you never even find out were in the running.
Say you miss 3 calls a week - a slow week for most shops.
If even one of those was a real job worth $400, thats about $1600 a month walking out the door.
The text back system costs a fraction of that. It pays for itself on the first saved job.
You keep your phone number, your phone and your routine. Nothing about your day changes.
We handle the whole thing - the phone setup, the message wording, the testing. you give us about 15 minutes on the phone then you're done.
Someone calls and you can't pick up within 30 seconds they get a friendly text from your number asking what they need.
Their answer comes to your phone like a normal text. You reply between jobs, or at the end of the day - and the lead is still warm.
No contracts, no long term commitment, no per-message billing surprises.
Plus a one time $200 setup fee that covers everything below.
Full setup and testing - we do all of it
Automatic text-back on every missed call
Message wording written for your business
Works with the phone number you already use
Ongoing support if anything needs changing
Cancel anytime, no penalty
No. You keep your number and your current phone company — nothing about your phone service changes, and your calls ring exactly where they ring now.
There are two ways to set it up, and we'll tell you which one fits your business before you pay anything. If your business line is a landline or toll-free number, we can text-enable that exact number, so the reply comes from the same number they called. If you run your business off a cell phone, we set up a dedicated business texting line instead — your calls still come to your cell as normal, and the reply comes from that line.
Only the first message is automatic — a short, friendly note letting them know you'll get right back to them. After that it's a normal text conversation between you and the customer.
No. Replies come to your phone the way any text does. If you can text, you can use this.
Just tell us and we'll change it. That's part of the ongoing support — you're never stuck with wording that doesn't sound like you.
Usually about a week. Most of that is waiting on the phone carriers — every business sending automated texts in the US has to be registered with them first, and that approval takes a few days. We handle the paperwork. Your part takes about 15 minutes.
Your legal business name, business address, and EIN (or SSN if you're a sole proprietor) — that's what the phone carriers require for registration. Plus about 15 minutes to talk through how you want the message worded. That's the whole lift on your end.
Cancel any time. No contract, no cancellation fee. If it isn't earning you more than it costs, you shouldn't be paying for it.
Send a message and I'll tell you exactly what it would look like for your business — no pressure, no sales pitch.
Hellonorth@northstar406.com